MIFresh: A kiosk system to promote local produce consumption

Submitted by maureen on Tue, 12/01/2009 - 01:05
in
  • MIFresh: Interviewing vendor at Eastern Market Farmers Market
  • MIFresh: Graphic showing system in context
  • MIFresh Quickcoupons
  • MIFresh: supermarket02
  • MIFresh: Building the affinity diagram
  • MIFresh: Personas
  • MIFresh: storyboard 1
  • MIFresh: storyboard 2
  • MIFresh: storyboard 3
  • MIFresh Logged In
  • MIFresh Shoppinglist
  • MIFresh Recipes
  • MIFresh: User Testing
  • MIFresh_usertesting_3
  • MIFresh_usertesting_2
Client: 
2009 CHI Student Design Competition
Role: 
User Experience Designer
Methods: 
Contextual Inquiry, Affinity Diagramming, Personas & Scenarios, Storyboarding, Prototyping, Usability Testing
Summary: 
MIFresh is a prototype system consisting of public displays and interactive kiosks in grocery stores in Detroit that aims to create sustained demand for local produce.

I led a comprehensive contextual inquiry process to understand Detroit’s existing food system, interviewing approximately 34 stakeholders and conducting observations at local grocery stores, farmer’s markets, and a food delivery service. Our team discovered that low consumer demand for fresh local produce was the greatest obstacle to increasing consumption of Michigan grown fruits and vegetables and that the ideal location for an intervention was the local grocery store. Through storyboards and sketches we designed a Flash prototype for MIFresh, a shopping intervention system consisting of a wall-mounted large display and multiple kiosk terminals. The public display provides local food awareness, education and important instructions to promote customer interaction with the individual kiosks. The kiosks promote the purchase of local produce by utilizing familiar shopping features such as coupons and rewards programs. We tested a hi-fi prototype of the system with 5 grocery shoppers in Detroit and received positive feedback from all participants. For more information on the project please visit our website and view the poster we presented at CHI.

Results: 
Our team won 2nd place in the Computer-Human Interaction (CHI) 2009 Student Design Competition.

ktalk: an online community for young adults with chronic kidney disease

Submitted by maureen on Sun, 11/01/2009 - 23:22
in
Client: 
National Kidney Foundation of Michigan
Role: 
Site Designer
Methods: 
Mind Mapping, Personas & Scenarios, Wireframes, Mockups, Visual Design, Drupal
Summary: 
Designed and built an online support community for young adults with chronic kidney disease.

Young adults with chronic kidney disease struggle with anger, depression and feelings of isolation coping with an illness that is most common among the elderly. The National Kidney Foundation of Michigan (NKFM) has a successful peer mentoring program to help young adults and reached out to researchers at the University of Michigan School of Information to expand this program into an online support community. To kick-off the project I led an IDEO-style deep dive brainstorming session with peer mentors, NKFM administrators, and the research team. From this session I created a site concept document with site goals and characteristics, personas & scenarios, information architecture, and wireframes. With feedback from this document I significantly scaled back the sites’ features developing a final set of mockups as well as the site’s community guidelines and management plan. The site was built in Drupal by myself and 3 programmers using a modified Agile development process.

Results: 
The site went live to peer mentors and participating young adults on February 20th. Members are actively participating in the site. One member changed dialysis methods based on another member's recommendation. Paper on project will be presented at the 2010 American Medical Informatics Association Annual Symposium.

Casepedia: A web 2.0 medical case repository enabling collaborative learning

Submitted by maureen on Thu, 05/21/2009 - 20:05
in
  • casepedia_logo_ekg
  • casepedia_homepage
  • casepedia_upload
  • casepedia_search
Client: 
Grant Opportunities [Collaborative Spaces], University of Michigan Digital Media Commons
Role: 
Interaction Designer
Methods: 
Contextual Inquiry, Survey, Competitive Analysis, Wireframes, Prototype, Graphic Design
Summary: 
Designed a prototype for an online repository for physician-contributed medical case studies.

Our interdisciplinary team received a grant to build a prototype that would allow medical professionals to publish, comment on and classify authentic clinical cases. I completed a competitive analysis of existing online case repositories and online health communities and helped develop survey questions. Based on findings from the competitive analysis and semi-structured interviews with physicians I created wireframes in Omnigraffle. These wireframes became the template for the prototype built in XWiki.

Results: 
Poster for the project was presented at the 2008 American Medical Informatics Association Annual Symposium.
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